You will receive an email with a tracking link as soon as your order leaves our warehouse. Just double check to make sure it didn’t land in your Junk folder, as emails sometimes end up there by accident. If you did not recieve any tracking link, please email to help@weekendposter.co.uk to contact our Customer Service.
If you wish to cancel your order before it leaves our warehouse contact us immediately. However, we can’t guarantee that we’ll have enough time to cancel your order, as our packing/shipping department prides itself on getting products heading our customers’ way quickly. If you placed your order during the weekend or after business hours please email to help@weekendposter.co.uk to contact our Customer Service.
If you submitted an order with us, but didn’t receive an order confirmation, it’s possible that your email address was entered incorrectly. Get in touch with us at help@weekendposter.co.uk to see if we have received an order in your name. We’re happy to change the email address for you and send you the order confirmation. In other cases, the order may not have gone through, so just get in touch before placing a new order to avoid a duplicate order.
If you have provided incorrect information such as delivery address, email address or telephone number etc. Please contact our customer service as soon as possible so they can manage to change your information prior sending your order. Unfortunately if the incorrect information affects the delivery of your package and your order is already sent out before you contact our Customer Service, as a customer you’re responsible for the extra costs that may occur.
The gift card will be delivered digitally via email. All you have to do is select your chosen amount, fill out the recipient’s details and add a personal message. Job done!
Unfortunately, we can’t make changes to an existing order, but if you contact us as soon as possible, we may be able to cancel the order before it leaves our warehouse. Then, after the order has been cancelled, you can go back in and place a new order with the correct items. This way, you can avoid being billed for two orders.
You will receive an order confirmation at the email address you entered at checkout. If you have not received a confirmation shortly after submitting your order, there may be an issue with your transaction. Contact us, and we’ll get it sorted out!
Please double-check the spelling of the code, and look to see if there is an expiration date. If not, please contact customer service so that we can help you.
We print our posters on museum quality fine art matte 230 g/m2 paper. Our posters printed with 12-colour Canon inks using professional photo printer. The special formulation of ink and high quality paper is all good news as your iconic poster will stand the test of time, remaining vibrant and vivid for many years to come.
Personalised posters allow you to customise your poster to produce a unique product made specially for you. Choose the custom product you’re interested in, fill out the personalization form, then add it to your shopping cart and complete your purchase. Your poster is then printed to order and sent to you.
We cannot offer the right of return or exchange on personalised posters as they are printed to order.
Yes, we also offer frame.
We have a FREE Framing Service – If you buy a matching sized poster your art will arrive framed and ready to hang on the wall right after unpacking with our free framing service. Automatically applied when you buy a Poster + Frame.
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